Products » MAX Automated Telephone
System
Manage your accounts using any touch-tone phone. It's the
perfect solution when you can't come to the credit union or
don't have access to a computer. All you need is a Personal
Identification Number (PIN) and easy to use transaction codes.
It's like having a credit union teller available 24 hours
a day, everyday of the week. Use MAX to:
• Check Account Balances
• Transfer Funds Between Accounts
• Make Savings, Checking And Loan Inquiries
• Verify Checks Cleared
• Report Lost Or Stolen ATM/VISA Check Or VISA Credit
Cards
• Verify Dividends Paid
• And Much More!
MAX Phone Line:
1-888-704-7143 or 784-4MAX (4629)
| Please Note: Sending private
information via email is not secure. Please do not send
any sensitive information via email. |
- - - - - -
- - - - - - - - - - - - - - -
- - - - - - - - - - - -
Getting Started Is Easy!
When you opened your Checking Account you were automatically
signed up for MAX. To activate the service simply call 419-784-4MAX
(784-4629) or 888-704-7143 from any touch-tone phone, and
follow the voice prompts to create your Personal Identification
Number (PIN). You will need your Member Number and your Social
Security Number for verification.
Then you'll be ready to enjoy the convenience of MAX 24 hours
a day, 7 days a week! If you don't have a checking account
with us, just contact the branch office nearest you and get
one today!
- - - - - - - -
- - - - - - - - - - - - - - -
- - - - - - - - - -
Use This Easy Guide To Navigate Through The MAX System
Main Menu
1 – Transactions
2 – Inquiries
3 – Other Services
4 – Different Member Number
5 – Withdrawal Funds
6 – Interest/Dividends
* – End Call
1. Transactions
1 – Transfer to another account
2 – Transfer to another member's account
3 – Transfer from a joint member's account
4 – Transfer from a joint member account to joint member
account
* – Exit Menu
2. Inquiries
1 – All account balances
2 – Cleared check information
3 – Deposits made
4 – Withdrawals made
5 – All transaction history
* – Exit Menu
3. Other Services
1 – Change password
2 – Enter/Update member fax & phone numbers
3 – Report a lost or stolen ATM Card
4 – Report a lost or stolen Credit Card
5 – Report a lost or stolen Debit Card
6 – Order new checks
7 – Stop payments on checks
* – Exit Menu
4. Different Member Number
5. Withdraw Funds
1 – Withdrawals made
2 – All transaction history
3 – Request a check for yourself
4 – Request a check for a payee
* – Exit Menu
6. Interest/Dividends
1 – Interest, dividends & tax withholdings for this
year
2 – Interest, dividends & tax withholdings for last
year
3 – Date & amount of last dividend paid
4 – Interest & dividends paid this year on an account
5 – Interest & dividends paid last year on an account
* – Exit Menu
